FAQ

Frequently Asked Questions

❓ Does VibraTalk™ work without internet?
Yes. The Bluetooth connection works offline. However, for real-time translation through the app, an internet connection may be required depending on the language and feature.
💳 Is there a monthly subscription?
No, there is no monthly fee. The translation app is free to use with all VibraTalk™ devices. Some advanced features may require optional in-app purchases, but basic functionality remains free forever.
✅ Are VibraTalk™ products CE/FCC certified?
Yes. All our products are CE and FCC certified, meaning they meet strict international safety, quality, and performance standards.
📦 How long does shipping take?
Delivery typically takes 3–5 business days in Europe and 5–10 days for international orders. You’ll receive tracking as soon as your order is shipped.
🌍 How many languages does it support?
VibraTalk™ supports up to 144 languages depending on the model. This includes regional dialects and accents across the world.
🎧 Can I use it as a normal earphone?
Yes. All VibraTalk™ devices function as high-quality Bluetooth earbuds. You can listen to music, answer calls, and use voice assistants like Siri or Google Assistant.
🧠 What makes VibraTalk™ "AI-powered"?
VibraTalk™ uses advanced neural network translation engines from providers like Google, Microsoft, iFlytek, and Nuance. This ensures fast and accurate real-time translation, optimized over time with machine learning.
📱 Is it compatible with iPhone and Android?
Yes. VibraTalk™ works with both iOS (version 9.0 and up) and Android (5.0 and up). You just need to download the free companion app from the App Store or Google Play.
🔋 How long does the battery last?
Our earbuds last between 5 to 8 hours on a single charge depending on usage. The charging case provides multiple full recharges, giving you up to 24–30 hours of use in total.
🚀 How do I get started?
1. Take your VibraTalk™ device out of the box.
2. Turn it on and pair it with your phone via Bluetooth.
3. Download and open the translation app.
4. Select your source and target languages.
5. Start talking – translation happens instantly!
💬 Can it translate conversations in real-time?
Absolutely. You can speak naturally, and the translation will appear and be read aloud almost instantly in the selected language. Perfect for live conversations, meetings, travel, and education.
💰 Do you offer refunds?
Yes. We offer a 30-day money-back guarantee. If you’re not satisfied, you can return the product in original condition for a full refund. See our Return & Refund Policy for details.